---
title: "EN_Column_Visibility"
canonical: "https://help.telegra.de/space/TAK/9561593220365/EN_Column_Visibility"
format: markdown
---
**Customising Column Visibility for Reporting**

Administrators have the ability to configure the display of columns and the associated key performance indicators (KPIs) for both incoming and outgoing telephony. It is possible to choose which columns should be shown or hidden in statistical reports.

> ℹ️ Column visibility can be adjusted via the following menu path in the ACD admin interface:  
> ℹ️ Statistics → Settings → Column Visibility.
> ℹ️ 
> ℹ️ **Access to the 'Column Visibility' function requires that a specific permission be granted to the relevant admin role.**

**Showing and Hiding KPIs in Statistics**

Any changes made to column visibility will apply to all future reports. However, it is important to note that the active or inactive values for each individual statistic must be transferred into the corresponding table. This means that for each statistic, the desired column values need to be manually activated or deactivated and assigned to the appropriate KPIs:

![image-20241118-164918.png](media://96b9bd63-989a-48c3-b927-8fc33bfa358c)

**System-Specific Settings**  
Column visibility can also be configured individually for each system, depending on the system setup (statistical settings for systems). If multiple systems are in use, column visibility settings can be customised for each system:


![image-20241118-165029.png](media://f205f726-c075-43f4-8df5-1e8227a54b98)

**Statistics where column visibility can be configured:**

- Agent Statistics
- Group Statistics
- Hotline Statistics
- Outbound Agent Statistics
- Outbound Client Statistics
- Outbound Agent EVN Statistics
- Outbound Client EVN Statistics
- Outbound Request Statistics
- Termination Statistics

Detailed information about the individual columns and KPIs that can be displayed in each statistic can be found in the additional articles and explanations.