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title: "Supervisor"
canonical: "https://help.telegra.de/space/MCCE/9561348871702/Supervisor"
format: markdown
---
As a supervisor in the telegra Contact Center, you have various options for controlling and monitoring your queues, skill groups and agents. You can find a short overview in the following video:

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### Artikel für Supervisors (Teamleiter)

> Macro (children)