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title: "The Status Bar"
canonical: "https://help.telegra.de/space/MCCE/9561348870385/The%20Status%20Bar"
format: markdown
---
When you log in to the agent portal, you will see the status bar at the top right. Here you can control your availability and availability.

![Statusleiste im Agenten Portal des telegra Contact Centers](media://11afe712-e2c6-4f7a-b78c-a0d10fbce9e4)

The options and views of the status bar in detail:

- Your **contact method**. You can see how you receive calls by the icon and the phone number that may be displayed. The selected contact method is also used for outgoing calls.
- Your **current status**. Your current status is differentiated by color. E.g. if you are available, on break or in a call. Additionally you can see the current duration you are in this status.
- **Breaks**: By clicking on the coffee cup you get to the selection menu for a break reason.
- **Change status**: You can set your availability for individual queues and channels by clicking on the following icon:

![Status-wechseln-Icon](media://1046b150-3699-4901-88c7-44e24bafea16)

- On the far right you can see your username. If you click on it, you can make these settings:
  - Change password
  - Change language
  - Logout

**Note: **If a supervisor is listening to a conversation, this icon may appear next to your username:

![Supervisor hört Gespräch mit](media://8d87fcad-c665-4430-8065-6d94b00ec31d)

When the eye disappears, the supervisor has left the conversation.

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