---
title: "Password Recovery"
canonical: "https://help.telegra.de/space/MCCE/9561348870205/Password%20Recovery"
format: markdown
---
![Passwort vergessen](media://0c63c8c2-97d7-4df8-a588-9695ebc52216)

If you forget your password, you can have a link sent to your email address that will allow you to reset your password.

![Neues Passwort im Agenten Portal des telegra Contact Centers vergeben](media://52872ce3-39bd-4bfe-bd78-cf55e02e4b51)

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### Procedure

- Click the **Forgot Password link** in the login window.
- The Reset Password dialog box appears.
- Enter your **username (this can be your email address or a name)**.
- Now click **Reset Password**.
- A link to reset your password will be sent to your email address.
- Click **OK**.
- Follow the instructions in the email to reset your password.

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