---
title: "Attachements"
canonical: "https://help.telegra.de/space/MCCE/9561348868756/Attachements"
format: markdown
---
Administrators can upload files that agents can attach to outgoing emails. Attachments can also be tagged with labels (keywords) to help agents find the attachment faster.

The maximum size of an email attachment is 10 MB.

Administrators must have the Channel Assets: Modify permission to manage attachments.

![Anhänge im telegra Contact Center verwalten](media://e1c85b5a-1b84-4bdd-afa0-d4be501e204a)

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### Adding an attachment

- Click ***Agent Assets → Attachments*** in the menu bar. A list of uploaded attachments is displayed. The list displays the size of each attachment and the associated labels.
- How to add a new attachment:
  - Click **Add**
  - The **New Attachment** page appears.
  - Enter the name of the attachment (up to 200 characters).
  - Choose a short description for the attachment (up to 250 characters).
  - As a **label**, enter any number of freely defined words to associate with the attachment.
  - Click **Upload** and then navigate to the file on your computer.
  - Click **Add**.

> ⚠️ **Important: **The file extension of the uploaded file must match the allowed file extensions under System Management before it can be used.

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> Macro (contentbylabel)