---
title: "Agent Assets"
canonical: "https://help.telegra.de/space/MCCE/9561348868667/Agent%20Assets"
format: markdown
---
Agent assets form the areas in which you, as an administrator, can create and edit text modules, attachments, and conversation guides. The entries created here are then applicable in the various queues for calls, chats or emails and are offered to agents accordingly.

**Related articles:**

> Macro (children)