---
title: "Email Workflows"
canonical: "https://help.telegra.de/space/MCCE/9561348868180/Email%20Workflows"
format: markdown
---
Administrators can create email workflows and assign them to the desired email mailboxes.

![E-Mail Workflow im telegra Contact Center erstellen](media://5bc4355e-ef2a-4d5b-a79b-c34c1c5ece2a)

---

### Create and configure an Email Workflow:

1. Click ***Email → Email Flows*** in the menu bar. A list of workflows that have already been created is displayed.
2. This is how you add a new workflow:
  - Click **Add**. The New Email Workflow page is displayed.
  - Enter the name of the workflow (up to 100 characters).
  - Choose a short description.
  - Click **Add**.
  - Click on

- The following options are now available in the workflow editor:
  - Selecting the types of nodes to be used in the e-mail flow
  - Placing nodes in the e-mail flow
  - Configuring parameters for each node and its branches
  - Adding optional branches (if necessary)
  - Connecting nodes to create an execution order
  - Creating email flow variables (if required)
  - Validating and publishing the final email workflow
- Now you can save the workflow.

> ⚠️ Saved changes to existing and used workflows are immediately taken into account and applied.