---
title: "Surveys"
canonical: "https://help.telegra.de/space/MCCE/9561348867919/Surveys"
format: markdown
---
If an answer is incorrect, the caller is played a note indicating an invalid answer and the question is repeated. If the answer is still wrong, it is marked as invalid and the survey continues.

Each caller's answer is stored in the CRM database. If a caller hangs up during the survey, the call is ended and the previous results are saved.

When the survey is completed, a message is played to the caller thanking them for their participation. The survey results are saved and made available in the form of a series of reports.

> ⚠️ **Note:** Surveys cannot be conducted for callbacks, or scheduled outbound calls.

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See also:

> Macro (children)