---
title: "User profiles"
canonical: "https://help.telegra.de/space/MCCE/9561348866630/User%20profiles"
format: markdown
---
Company administrators can define a user profile that specifies which subsets of company data (e.g., which queues, routing plans, wallboards, etc.) are visible to a company user. Profiles can cover all enterprise data or a subset, and may overlap.

![Set up user profiles in telegra Contact Center and assign user roles](media://cdb94a97-abd0-4eab-a0a6-92bf0f09992f)


The profile can be assigned to users. Each profile can be assigned to multiple users. (A user can be an agent, a supervisor, or another administrator).

To configure user profiles, administrators must have the *Profiles: Modify*.

> ℹ️ **Note: **Only company administrators with the Profiles: Modify can configure profiles. Only company administrators with the ***Users: Modify*** permission can assign profiles to user logins.

---

This is how you manage a user profile:

### Manual

1. Click **Staff → Profiles** in the menu bar. A list of already defined user profiles is displayed.
2. To add a new user profile:
  1. Click Add. The New Profile page is displayed.
  2. Enter the name of the user profile (up to 100 characters). All Unicode characters are allowed, including spaces and letters with accents.
  3. *Optional:* Enter a short description of the user profile (up to 250 characters).
  4. Select which subsets of company data (which queues, routing plans, wallboards, etc.) users can see with this profile.
  5. Click **Add**.
3. To remove a user profile, select the corresponding user profile in the list and then click **Delete **and confirm that you want to delete the user profile.
4. To edit parameters for a user profile, select the corresponding user profile in the list, reconfigure the parameters accordingly, and then click **Save Changes**.