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title: "Configure agent recording"
canonical: "https://help.telegra.de/space/MCCE/9561348866478/Configure%20agent%20recording"
format: markdown
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You can activate for each agent whether this agent should or should not be recorded in general.

![Configure agent recording in telegra Contact Center](media://42e66085-60e5-41d7-bb03-03a324759b8b)


If you enter a value in percent here, a maximum of this percentage of all the agent's calls will always be recorded automatically. This function can be helpful if your company has special company agreements or corresponding regulations in the employment contracts.

![Agent recording functions in telegra Contact Center](media://6999a401-5efd-4b5a-8f70-bbcc4de56533)


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