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title: "All features at a glance"
canonical: "https://help.telegra.de/space/MCCE/9561348866111/All%20features%20at%20a%20glance"
format: markdown
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The telegra Multichannel Contact Center is managed web-based via the URL set up individually for you as a customer.

This online help refers to the part of the user interface that allows users who are logged in as administrators to manage the features and configurations of your contact center.

![image](media://8c90aa87-706d-4449-876b-52db2659ea32)

The following main features and characteristics are available, depending on the specification and the booked license plan:





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